Do you have any questions about our services or products?
Do you need help selecting the right spare parts or have questions about our suspension service? Or would you like to request a customized quote for the maintenance of your motorcycle or mountain bike? We are happy to assist you!
You can easily reach us by phone, email, or via our contact form. We look forward to your message and will get back to you as soon as possible.
📞 Phone: +43 676 5782596
✉️ Email: info@werk45.at
Feel free to use our contact form – we will get back to you as soon as possible!
We look forward to hearing from you!
Frequently Asked Questions
After you place your order, we will contact you directly to organize the process together. You have three options:
- You come directly to us with your motorcycle or mountain bike – we take care of the installation and removal on site.
- You disassemble the components yourself and bring them to us.
- You send us the removed parts by post – if you wish, we can provide suitable packaging for an additional charge.
The service typically takes between 3 and 5 business days after the components arrive at our facility. For particularly complex repairs or spare parts orders, the processing time may be slightly longer. We will inform you in a timely manner if this is the case.
We specialize in the maintenance and service of the following chassis components:
- Suspension forks (e.g. Öhlins, Showa, KYB, Sachs, etc.)
- Shock absorber (e.g. Öhlins, Showa, KYB, Sachs, etc.)
- Seatposts (e.g. Reverb, Transfer)
- Complete suspension systems for mountain bikes and motorcycles
Products in stock are usually shipped within 24 hours . Delivery within Austria takes 3–5 business days . For international orders, delivery times may vary depending on the destination country.
Yes, you can return unused products within 14 days of receipt. Please ensure that the goods are in their original packaging and in perfect condition. For further details, please see our Terms and Conditions for the exact return policy.
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